When you purchase products from Cooper Wiring Devices you place one order, receive one shipment, and pay one invoice. This is true for any combination of products from our more than 10,000 products. And we take streamlined ordering and billing a step further with such computerized services as OnlineOrdering, Electronic Data Interchange (EDI) and Vendor Managed Inventory (VMI). Through reduced paperwork and fewer transactions you save both labor and money. Each Cooper Wiring Devices account receives the individual attention of a personal Customer Service Representative. You have the name and number of the person responsible for the management of your account and the coordination of any special requirements you may have. And ongoing monitoring and training ensures that your Customer Service Representative will remain courteous, knowledgeable, concerned and responsive to your needs. Your personal Customer Service Representative is the captain of a solid, experienced team that is committed to your satisfaction. If your Representative is ever unavailable, an equally experienced individual will be there to provide immediate assistance. Technical support is just a phone call away, and online order checking can keep you updated on your shipments 24 hours a day, and can provide E-mail confirmation when your order ships.