If you like efficiency and simplicity, you'll find
Cooper Wiring Devices to be an ideal supplier. Our commitment
to service focuses on what electrical distributors want
most.
Cooper Wiring Devices Field Representatives are among
the most knowledgeable in the industry, and they focus
on turning their know-how into programs and training sessions
that can help you build business and increase satisfaction
for your customers.
Over 4,000 distributors in the US and Canada rely on Cooper
Wiring Devices products for a significant part of their
business. They know our products; they know our service.
Now you can enjoy the same level of quality and dependability
with one order from Cooper Wiring Devices.
- Rodney Long
VP Sales, ED/OEM Division |
Minimized Transaction Costs
When you purchase products from Cooper Wiring Devices
you place one order, receive one shipment, and pay one
invoice. This is true for any combination of products
from our more than 10,000 products. And we take streamlined
ordering and billing a step further with such computerized
services as OnlineOrdering, Electronic Data Interchange
(EDI) and Vendor Managed Inventory (VMI). Through reduced
paperwork and fewer transactions you save both labor and
money.
Dedicated Customer Service Representatives
Each Cooper Wiring Devices account receives the individual
attention of a personal Customer Service Representative.
You have the name and number of the person responsible
for the management of your account and the coordination
of any special requirements you may have. And ongoing
monitoring and training ensures that your Customer Service
Representative will remain courteous, knowledgeable, concerned
and responsive to your needs.
Our Team Approach
Your personal Customer Service Representative is the captain
of a solid, experienced team that is committed to your
satisfaction. If your Representative is ever unavailable,
an equally experienced individual will be there to provide
immediate assistance. Technical support is just a phone
call away, and online order checking can keep you updated
on your shipments 24 hours a day, and can provide E-mail
confirmation when your order ships..
For Support and Services, please go to Contact
Us.
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